TITLE: BOOKKEEPER

ORGANIZATION UNIT: Customer Accounts APPLICABLE TO: St. Louis

DUTIES: (When assigned to Billing Sections)

Under direct but not constant supervision, to be responsible for the assessment of electric, gas and lighting accounts on tariffs, contracts and riders to determine if billing is in accordance with Company's rate schedules, billing practices and policies; to verify computation of customer bills; to enter readings for all read types on accounts (typically excluding interval and demand metered accounts) and change billing components accordingly; to review and approve the various bill verifications; to assist in the billing of accounts; and to perform related work as required.

Duties to include, but not limited to:

To address non-interval, non-demand and demand metered accounts where the demand component(s) is not used for billing. To set up masters, add/delete subordinates and process summary billing. To change the taxation status on accounts with all types of meters.

To address, and work to accurate completion, nobills and follow up daily on issues that prevent these accounts from billing. This includes analyzing account status, working on-line billing exceptions and working effectively with any other individual, group, or department whose work impacts the nobill status. Analyze and work accounts with all types of meters with the exception of interval and those demand metered accounts where the demand component(s) is used for billing.

Hold as confidential information relating to customers' accounts. Duties to include work that follows the metering as noted above:

Deregulation

Economic Development Riders

Lines extensions (billing)

Manual bills and/or non-routine bills

Miscellaneous on-line memos

Orphan meters

Rebills related to metering, tariffs, contracts and riders

Service orders (auto service orders, re-read follow up's, connects, disconnects, CMO's, remove meters, sets, installs, related on-line memos) Stopped meters

Sub Meter Rentals

Taxes

Unmetered service

DUTIES: (When assigned to the Control Section)

Under direct but not constant supervision, to be responsible for establishing non-service customer accounts', work miscellaneous customer account adjustment transfer requests and miscellaneous non-service billing exceptions; apply system cash payment rejects to customer's accounts or the Unidentified cash payment account; trace missing cash payments; post miscellaneous debit and credit adjustments; and to perform related work as required. Job duties to include, but not limited to:

Create non-service customer accounts.

Research and transfer system cash payment rejects to customers' accounts or the Unidentified cash payment account.

Work on-line billing exceptions on miscellaneous and non-service billing. Trace and correctly apply missing cash payments.

Post miscellaneous debit and credit adjustments.

Search for a new address for refunds returned from the post office. Refund overpayment on customer's accounts where appropriate. Hold as confidential information relating to customers' accounts.

DUTIES: (When assigned to the Interval Meter Data Section)

Under direct but not constant supervision, to do clerical work of an intermediate grade of complexity, requiring the exercise of some independent judgment in connection with meter data; to be responsible for timely importing, validating, processing, reporting, and uploading interval meter reading data.

Job duties to include, but not limited to:

On a scheduled basis or as-requested basis, import interval meter data into the metering software. Verify accuracy of pulses, readings, dial constants, pulse constants, codes, usages and demands. Deliver results based on delivery schedules.

Request meters to be probed, set up and read remote telephone meters, record meter installations, exchanges, removals, and pertinent attribute changes.